GENERAL WARRANTY
We warranty all our residential use furniture frames for 5 years. The warranty is valid from the date of purchase and applies only to the original purchaser. If your frame fails structurally during normal usage we will repair,or replace the frame at manufacturer’s discretion (with same or similar product if discontinued) without charge. Damage as a result of dropping or breaking a cast part other than a weld is not covered under this warranty.Due to the unique nature of hand-applied finishes the color of a replacement item(s) may notmatch exactly.
FRAMES
Frames are warranted to be free from defects in materials and workmanship for a period of 2 years (one (1) year for commercial use). Damage to frames or welds due to improper assembly or exposure to water and sub-freezing temperatures is not covered. Breakage that is a result of product being dropped, acts of nature, acts of war, etc. are not covered.
FINISHS
The finish is warranted against peeling, cracking, or blistering for a period of two (2) years provided the product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear are not covered.Fading resulting from exposure to elements is not covered. Stains as a result of chemical spills and certain food items are not covered.
FABRIC AND CUSHION
Slings, fabrics and cushions are warranted for a period of one (1) year from original date of purchase, against seams separating or tearing. Fading or discoloration resulting from exposure to the elements, chemicals, or from spills is not covered. Sunbrella and other 100% solution dyed acrylic fabrics are warranted for a period of five(5) years from original date of purchase from fading or discoloration except resulting from chemicals or spills.
